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Apple: Bricked iPhone? Buy a New One [UPDATED]
Sunday, September 30th, 2007 at 4:00 PM - by .(JavaScript must be enabled to view this email address)
Some users, with their iPhone in various states of hack, discovered that their iPhone was bricked after the 1.1.1 Update. Apple’s response is that "they should purchase a new iPhone," according to Jennifer Bowcock, an Apple spokeswoman.
Apple is unapolgetic about the situation with non-operational phones, according to Daily Tech. They’ve posted a large volume of information, posted license agreements with the update, and provided a well-covered press release prior to the 1.1.1 update.
"Anyone who hacks must know that they are taking certain risks," said Noah Funderburg, an assistant dean at the University of Alabama School of Law. "If they arent willing to assume the risks upfront -- like a brick[ed] iPhone -- then maybe they should not hack the device." Despite all that, some angry customers are threatening to sue Apple.
Apple’s official response came from Apple spokesperson Jennifer Bowcock: "The inability to use your phone after making unauthorized modifications isnt covered under the iPhone warranty. If the damage was due to use of an unauthorized software application, voiding their warranty, they should purchase a new iPhone," she said.
Some users experienced problems with their iPhone after the 1.1.1 update even with a pristine, never-hacked phone. Apple has not said how it will handle that situation.
[UPDATE: iPO contacted Ms. Bowcock at Apple directly. She denied making this statement to Daily Tech. iPO has contacted the Daily Tech reporter for clarification of their coverage and will report the results.]
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