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News
Apple Releases iPod shuffle Reset Utility 1.0.1
Thursday, December 21st, 2006 at 2:00 PM - by Jeff Gamet
Apple Computer released version 1.0.1 of the iPod shuffle Reset Utility on Friday. The utility resets first generation 512MB and 1GB iPod shuffles and reinstalls software version 1.1.5. According to an Apple Knowledge Base article, the utility restores shuffle to working condition when you experience these issues:
- With the iPod shuffle switched on, pressing the Play button will cause amber and green LEDs to flash for a few seconds, and the unit will not play any music, nor can you sync music to it from iTunes.
- On a Windows PC, iPod shuffle will appear in My Computer as a "Removable Disk," however the iPod shuffle volume will not mount correctly. The unit is listed in Device Manager under "Disk Drives" as "Apple iPod USB Device."
- On a Mac, the unit will only be recognized in Apple System Profiler under Hardware -> USB and will not appear or mount in the Finder.
- When attempting to restore, the unit may not be recognized at all. However, if it is recognized, the restore may fail with an error dialog "Firmware update failure. Disk write error" or another error. It may take 3 restore attempts before the error appears. Note: iPod shuffle may take several minutes to be recognized.
iPod shuffle Reset Utility 1.0.1 is free, and available for download for both Mac and Windows on Apple's Web site.
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