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News
Canadians Unhappy with Rogers iPhone Pricing
Sunday, June 29th, 2008 at 4:00 PM - by Jeff Gamet
Apples iPhone may be coming to Canada, but the service plans Rogers will be offering has left some potential customers hopping mad. James Hallen is so mad, in fact, that he started a Web site to tell the world, and penned an open letter to Apple CEO Steve Jobs asking for help to convince Rogers to lower its pricing.
In his open letter, Mr. Hallen stated "To our great disappointment, Rogers Communications Inc. has announced VERY unfair rates in comparison to AT&T in the United States and to other authorized wireless service providers around the world. As a result, a consumer movement was born yesterday (June 27th) in protest against these rates."
One point of contention is that Rogers, Apples iPhone partner in Canada, is imposing data caps on its plans. The least expensive plan with 150 weekday minutes costs CA$60 and includes a 400MB data cap per month. The data plans cover Internet surfing, email when a Wi-Fi network isnt available, along with Visual Voice mail.
The top-tier package will cost Rogers customers $115 a month and includes 800 week day minutes 2GB of data.
Mr. Hallen also started an online petition in an effort to help drive his point home. While online petitions are generally seen as ineffective, he has already collected over 16,000 signatures and is planning on sending a printed copy along with signers comments to Rogers.
The disappointment in the Rogers iPhone pricing plans, and the similarly high priced plans in some other countries, could lead to a negative backlash against Apple, even though its the carriers that are setting the service plan rates.
"I hope you can do something Steve; we are loyal customers and trust that you will," Mr. Hallen said. "We dont want to lose faith in Apple."
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