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Apple Acknowledges Windows Virus in Some Video iPods [UPDATED]

"Far less than one percent" of the video iPods Apple shipped after Sept. 12, 2006 contain a Windows virus known as RavMonE.exe, the company acknowledged on Tuesday. Greg Joswiak, Apple's vice-president of worldwide iPod marketing, cited that statistic in a conversation with Playlist, adding: "So far we have seen less than 25 reports ... The iPod nano and Shuffle are not affected."

The virus in question should be detected and zapped by any anti-virus software with up-to-date definitions, Apple said. The company recommends that Windows users attach their video iPods to their computers, run their anti-virus application, and then restore the iPod to its original factory settings through iTunes. The virus uses mass storage devices to propagate, so Apple also advises users to scan other external devices too.

Apple has posted a page on its Web site explaining how Windows users should handle the situation. Mr. Joswiak told Macworld UK that a Windows computer on the iPod production line apparently caused the infection. Asked how that happened, he replied: "We're not getting into details. There was an exception in the process that we have now remedied. We believe we have a process to make sure this doesn't happen again."

While RavMonE.exe doesn't affect Mac OS X, it will, of course, infect Windows running on an Intel-based Mac via Boot Camp, Parallels, or similar software. Such users should also undertake the steps recommended by Apple, if they are using a Windows-formatted video iPod.

Mr. Joswiak commented: "It appears that this virus does not directly cause any data damage. However, it does affect the security of the computer, which is why we recommend you run anti-virus software. As you might imagine, we are upset at Windows for not being more hardy against such viruses, and even more upset with ourselves for not catching it."

Apple isn't alone with this problem, however. Macworld UK reported that 10,000 Trend Micro MP3 players given away by McDonald's in Japan are infected by the WORM_QQPASS.ADH worm, which can steal personal data. The fast food chain is offering Trend Micro software that will remove the worm, and it has told the winners of the prizes that they can exchange them for worm-free replacements. The MP3 players were only given away in Japan.

3:35 PM EST: Added more comments from other Macworld UK article.

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Edison Carter said:

member since 10 Aug 2006 with 228 posts, unranked, send him a message or view his profile

Probably got infected at the assembly plant

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Engine Joe said:

member since 29 Jun 2004 with 413 posts, unranked, send him a message or view his profile

Edison Carter wrote:
Probably got infected at the assembly plant

Er, yes, the article specifically indicates that. "Mr. Joswiak told Macworld UK that a Windows computer on the iPod production line apparently caused the infection."

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rspress said:

member since 12 Nov 2002 with 29 posts, unranked, send him a message or view his profile

My PC was infected with Windows.exe.

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boric*acid said:

member since 13 Jun 2006 with 28 posts, unranked, send him a message or view his profile

rspress wrote:
My PC was infected with Windows.exe.

LOL.

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BradC said:

member since 29 Apr 2005 with 81 posts, TMO Staff, send him a message or view his profile

Edison Carter likely responded before I had updated the article with that quote from Joswiak, Engine Joe.

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A guest said: (hide)

This is hideous. Let's see:

1. They used *Windows* on one of their *production line machines*? This is courting disaster.

2. They weren't running antivirus software on said machine?

3. They didn't scan the iPod image for viruses?

4. Their test suite for Windows iPods doesn't include virus scanning?

Unbelievable.

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Intruder said:

member since 07 Jul 2004 with 3149 posts, TMO Mac Specialist, send him a message or view his profile

I suspect it is a bit more insidious than that. Most likely what happened is that the production machine is not on a network (or at least not exposed to the outside world). Instead, development of the software for the machine was done on another (developers') machine, which got infected (and wasn't running AV software). The final software was released and distributed on disks to the production machines (which, in theory, don't need AV because they shouldn't be exposed), which then got infected. No reason to scan the iPods because, again in theory, the production line should be clean and free of viruses.

Not the first time this sort of thing has happened. Just the first time with iPods.

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A guest said: (hide)

Just proves that theory should not take precedence over logic. The logic being if it can happen will happen over time. Sods law.

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