Editorial

Editorial - iPhone Marketing: Hope vs. The Tech Heads

It's annoying to some that Apple hasn't published more complete specifications of the iPhone. However, this is just part of the marketing strategy, and whether we like it or not, it works.

For example, one of the things we don't know for sure about the iPhone is whether Websites, not using Flash, that deliver audio can be heard in the headphone jack (or digitally via the 30-pin connector.) It may work, but there could be a wrinkle. The fact that the YouTube viewer is a separate application may suggest that there are unclarified issues with just how Apple will handle Safari on iPhone compared to a desktop experience. I'm not even sure about that.

Apple did this with the Apple TV. No one knew what the HDMI output protocol was before it shipped. After it shipped, ComputerWorld wrote a rather extensive technical review and revealed that the HDMI protocol is 1.2 on the current Apple TV.

What's going on here? Apple has a choice. They can reveal detailed specifications before the product ships and let professional naysayers and pundits fabricate technical arguments as to why the iPhone will be a failure or unsuitable for this and that. Or Apple can withhold certain information, build the typical mania and media buzz, and then let blessed journalists and happy users spill the beans in a more controlled fashion. By the time the detailed specifications are known and the iPhone is disassembled (as the Apple TV was), the fervor will be in place, and Apple will have accomplished all that it needs to.

It's an unusual marketing technique, but one that Apple has perfected over the years. The additional benefit is that if someone, in a feverish moment, buys an iPhone before they've understood the complete panoply of features, Apple is off the hook. The customer didn't wait and do his/her homework. On the other hand, the enormous press that Apple gets from the mystique of the device is a gigantic offset.

Once upon a time, the president of Revlon said something like "We don't sell lipstick. We sell hope." In that sense, the "Jesus" phone is not a purely technical device. The iPhone is all about hope amongst a population severely taxed, mistreated, and abused by mobile phone carriers.

That's okay, so long as the iPhone user experience is head and shoulders above the rest and operates as intended. Lipstick performs as intended, and so will the iPhone.

7 comments from the community.

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A guest said: (hide)

I like how the solution for those who are "severely taxed, mistreated, and abused by mobile phone carriers" is to sell them a phone and demand that no subsidies are given to the consumer. You are still forced into a contract, and have no choice as to which carrier you will use, but unlike other phones the consumer will not receive any discounts on the price of the phone itself.

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Biff said:

member since 08 Apr 2004 with 1479 posts, unranked, send him a message or view his profile

Guest wrote:
I like how the solution for those who are "severely taxed, mistreated, and abused by mobile phone carriers" is to sell them a phone and demand that no subsidies are given to the consumer. You are still forced into a contract, and have no choice as to which carrier you will use, but unlike other phones the consumer will not receive any discounts on the price of the phone itself.
Hm... yeah. Technically I think you have to wait and see if the rumor about not needing a contract is true. Otherwise, you do not know if there is a subsidy or not. All you know is that the price is fixed.

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Dreadnought said:

member since 01 Jan 2005 with 161 posts, unranked, send him a message or view his profile

Guest wrote:
I like how the solution for those who are "severely taxed, mistreated, and abused by mobile phone carriers" is to sell them a phone and demand that no subsidies are given to the consumer. You are still forced into a contract, and have no choice as to which carrier you will use, but unlike other phones the consumer will not receive any discounts on the price of the phone itself.

No subsidies - that may not be completely true. According to Scott Bourne of ApplePhoneShow.com, an unlocked iPhone will run about $1000.

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A guest said: (hide)

1000 USD for this piece of $#!%? It must be a joke.

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A guest said: (hide)

There are no subsidies, the price is fixed no matter what contract you choose. You will not receive any discount for getting a 2 year vs 1 year contract.

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Sir Harry Flashman said:

member since 08 Feb 2007 with 712 posts, unranked, send him a message or view his profile

Guest wrote:
There are no subsidies, the price is fixed no matter what contract you choose. You will not receive any discount for getting a 2 year vs 1 year contract.

Has AT&T announced the plans/contracts? I think we need to wait until Apple and AT&T make an announcement.

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A guest said: (hide)

Sir Harry Flashman wrote:
Guest wrote:
There are no subsidies, the price is fixed no matter what contract you choose. You will not receive any discount for getting a 2 year vs 1 year contract.

Has AT&T announced the plans/contracts? I think we need to wait until Apple and AT&T make an announcement.

The phones require a two-year service contract and, unlike most other phones AT&T offers, it will not be subsidized by the company. This much has already been stated by the company.

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