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Andy Ihnatko - Andy's iPhone Q&A with Apple

Before filing my iPhone review for The Chicago Sun-Times, I had one final conversation with Apple. We made our stately way through a list of questions and clarifications that I'd been assembling since I first signed for my iPhone on Saturday morning.

To address some of the popular misconceptions about the iPhone I've spotted over on message boards and other warehouses of sensible, reasoned discourse, I'm presenting some highlights from the conversation. I spoke with Greg Joswiak and Bob "Yes, I'm that guy from the iPhone videos" Borchers. Quotes are theirs. Things not in quotes are the overall jist of what they said, based on my notes and recollections.

On features "missing" from the iPhone:

"Simplicity and reliability are guiding principles." That is, it's not that Apple doesn't believe that a feature like a system-wide Search feature is a bad idea (to make up an example). It's just that for now, they haven't determined a way to put that in without making things more complicated.

On adding features to the iPhone:

"We'll be sending out not just bugfixes, but new features." In fact, in a report to shareholders Apple announced that they didn't intend to make users wait for new hardware in order to get new features. So definitely expect an iPhone to do more things as the months roll by...and for those features to arrive in the form of free updates.

On that (damned) recessed headphone jack:

(You know, the reason why you need to buy a Belkin adapter to make your existing headphones or car adapter work.)

"The only way to accommodate the full variety of headphones would be to make the iPod thicker, or change its contours. And you know we don't like to do things like that." On the plus side, they've spoken to headphone and headset manufacturers and found strong industry support for changing the jacket molded around their plugs so that they'll fit the iPhone without any adapters. Expect to be able to buy some of those same old same headphones with new, slimmer plugs by the fall.

On third-party iPhone software:

"Independent developers should be able to create very iPhone-like AJAX apps that run through Safari." This interface gives developers deep access to the iPhone's features without compromising the security or the stability of the device.

I wanted to know if Apple intended to exert any sort of control over the kinds of Web 2.0 apps they could create. "So if someone wanted to create a chat client," I asked, "not only could they do it, but there's nothing Apple could do to stop them?"

Nope; Apple can't do boo about it. Clearly, any concerns that Apple had agreed to block instant-messaging in favor of AT&T's SMS service are bunk.

(Rev2.org has posted a page of 25 AJAX-based iPhone apps. Take a look; they seem a little bit bare, but show some of the potential here.)

On the virtual keyboard's auto-correct:

"It 'learns' as you go. If you reject a spelling correction a few times (like a street name) it'll understand that this wasn't just a fluke and it'll add the word to the user dictionary. And all of the names in your Contacts are automatically part of the user dictionary, too."

On Safari support for embedded media:

"It supports most QuickTime-compatible formats, but not all of the video codecs." That is, MP3 & AAC audio, yes. H.264 video, yes. Not every embedded QuickTime movie file will play, though.

On battery longevity:

"Early reviews reported that the battery is rated for 400 charges. But that's wrong: after 400 charges, the battery can still be charged to 80% of its 'new' capacity." So the hardwired battery really isn't nearly as big a drawback that some message-board posters insist. If the battery does give up the ghost, Apple will replace it for $79 and lend you a phone to use while they perform the swapout.

On the iPhone's SIM card:

"It's a standard SIM, and it's not locked to the iPhone. So you can use it with any phone, and use any features that the other phone supports." So it seems that any Cingular/AT&T or unlocked phone will function, including SMS, conventional voice mail, and Internet access via AT&T's EDGE network. So if you wish, you can hang on to your old GSM handset and use it as a "beach" phone, for those environments where you don't want to introduce a $500 gadget.


digs the Mac, and has been writing about the Mac for longer than most of us could tell the difference between a bite of Apple Sauce from a byte of Apple code. You can read his monthly column at Macworld magazine, and his blog at the Colossal Waste of Bandwidth.

Andy's latest book is The Mac OS X Tiger Book (US$16.49 - Amazon).

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A guest said: (hide)

From a design standpoint the recessed headphone jack eliminates one of the major causes for jack failure. Headphone jacks fail when sideways force is put on the plug during normal use, this bends the internal contacts in the jack and can cause the opening to be misaligned or misshapen. By recessing the jack sideways force is severely limited at all the critical points.

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gslusher said:

member since 13 Nov 2002 with 2088 posts, unranked, send him a message or view his profile

Guest wrote:
From a design standpoint the recessed headphone jack eliminates one of the major causes for jack failure. Headphone jacks fail when sideways force is put on the plug during normal use, this bends the internal contacts in the jack and can cause the opening to be misaligned or misshapen. By recessing the jack sideways force is severely limited at all the critical points.

Thank you. I was about to post something much like that, myself--I'd seen it mentioned on another thread. Lots of folks don't think about mechanical design factors like that. (I'm a bit biased, I guess--all my degrees from MIT are in mechanical engineering.)

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A guest said: (hide)

Guest wrote:
From a design standpoint the recessed headphone jack eliminates one of the major causes for jack failure. Headphone jacks fail when sideways force is put on the plug during normal use, this bends the internal contacts in the jack and can cause the opening to be misaligned or misshapen. By recessing the jack sideways force is severely limited at all the critical points.

So why is iPhone the *only* Apple product to feature this, um, Jack Protection Technology (JPT for short)?

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gslusher said:

member since 13 Nov 2002 with 2088 posts, unranked, send him a message or view his profile

Anonymous wrote:

So why is iPhone the *only* Apple product to feature this, um, Jack Protection Technology (JPT for short)?

Different use patterns. iPod users typically plug in the headphones, start the music, and then pretty much leave the iPod alone for minutes at a time (or longer). The iPhone, in contrast, will be handled a lot and will very likely be dropped, which could put the extra stress on the jack. It's the same reason that the iPhone has a metal case, rather than polycarbonate--more rugged. You may have seen the video where a writer for one of the Mac news sites deliberately dropped the iPhone, first on carpet, then linoleum, then the sidewalk--no damage other than some scratches to the metal back from the sidewalk. I couldn't get away with that with my Palm TX without the protective metal case it's in.

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A guest said: (hide)

In my own (brief) experience with the iPhone, it was absolutely frustrating trying to type passwords into web applications, because character echo and auto-correct are turned off for password fields (presumably so bystanders don't see your password!) It's amazingly difficult to type a password perfectly on the iPhone keyboard with minimal feedback.

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A guest said: (hide)

gslusher wrote:
Anonymous wrote:

So why is iPhone the *only* Apple product to feature this, um, Jack Protection Technology (JPT for short)?

Different use patterns. iPod users typically plug in the headphones, start the music, and then pretty much leave the iPod alone for minutes at a time (or longer). The iPhone, in contrast, will be handled a lot and will very likely be dropped, which could put the extra stress on the jack. It's the same reason that the iPhone has a metal case, rather than polycarbonate--more rugged. You may have seen the video where a writer for one of the Mac news sites deliberately dropped the iPhone, first on carpet, then linoleum, then the sidewalk--no damage other than some scratches to the metal back from the sidewalk. I couldn't get away with that with my Palm TX without the protective metal case it's in.

Huh?!? I've dropped my 5G iPod twice, once catching it using the head phone cord before it hit the ground (and causing a whip-like effect), the other, crashing all the way to the floor with the head phone cord plugged in, causing no harm at all. So, which iPod's (the full size ones that have roughly the same size of the iPhone) have all poly-carbonate cases? Last time I checked, my 4G and 5G iPods both had poly-carbonate fronts with metal cup backs, just like the iPhone (drop forged and crome plated in the case of the iPod; machined from Aluminum(? I'm guessing from appearances) for the iPhone). And, by the way, the head phone jack of a 5G iPod has been cut away in a contour to match the rounding over of the back, there is no visible protrusion, thus preserving the "style" of the case. You should also note, the 30GB 5G iPod with video has it's head phone jack all the way to the edge of the case and is THINNER than the iPhone! I've also never head of anyone damaging their iPod because the head phone jack sticks out too far. If you've put THAT much force (you have to remember F=ma - and there ain't much m in an iPhone) on the corner of the iPhone's case, the head phone jack will be the least of your worries.

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A guest said: (hide)

You asked... So why is iPhone the *only* Apple product to feature this, um, Jack Protection Technology (JPT for short)?

My guess is that we will see this new jack style on futre iPods, the iPhone may just be the first to use it.

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Terrin said:

member since 29 Jan 2006 with 411 posts, unranked, send him a message or view his profile

I don't know, have you dissected an iPhone and an iPod? The iPhone has a lot more components crammed into roughly the same size space. Moving something even the slightest amount can have a real effect on the placement of all other parts in the phone. Accordingly, comparing the iPod and iPhone really isn't a good comparison. Check out this photo:

http://thinksecret.com/archives/iphonetakeapart/source/iphone19.html

You can see there really isn't any room to move the jack.

Guest wrote:
Guest wrote:
From a design standpoint the recessed headphone jack eliminates one of the major causes for jack failure. Headphone jacks fail when sideways force is put on the plug during normal use, this bends the internal contacts in the jack and can cause the opening to be misaligned or misshapen. By recessing the jack sideways force is severely limited at all the critical points.

So why is iPhone the *only* Apple product to feature this, um, Jack Protection Technology (JPT for short)?

Quote this post ↓

A guest said: (hide)

Well, since there's nothing between the jack and the outside edge of the case, I don't see how that could possibly be a problem.

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A guest said: (hide)

I wish Apple would quit giving the lame Web 2.0/Ajax answer to the third part app question. Why not just say, "we will never let you install useful third part apps that can save and modify data on your phone, unlike every other smart phone in existence. But you can go to some really nifty web pages."

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A guest said: (hide)

Guest wrote:

So why is iPhone the *only* Apple product to feature this, um, Jack Protection Technology (JPT for short)?

While not a jack, the MagSafe connector on the MacBooks is along the same lines of JPT. How many times have those cords saved the laptops they were magnetically connected to from serious falls due to someone tripping over the cord?

I'm sure the next generation of iPhones will incorporate new designs rising out of users experience with the first generation models.

So it needs an adapter until manufacturers start making a plug that will fit, big deal.

Apple design is awesome!

Apple design is awesome!

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A guest said: (hide)

There are actually some good iPhone widgets. Here are 3 of my favorites: Gas.app for getting gas prices on the run, Showtimes for movie times on the run and Avalanche, a game very well suited to the iPhone touchscreen.

You can see all the widgets and apps here:

http://iphonewidgetlist.com

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