News

AppleCare for iPhone Introduced

Tuesday, July 24th, 2007 at 3:35 PM - by

Apple has announced the availability of AppleCare for the iPhone. The program extends the hardware support to two years.

Currently, iPhone owners receive one year of hardware coverage and two years of technical support. The AppleCare program extends the hardware coverge to two years from the date of purchase.


There is one caveat. Apple is not authorized to sell the iPhone AppleCare to residents of Alabama, Connecticut, Nevada and Wyoming.

The AppleCare must be purchased before the end of the original one year warranty. Note that Apple recently announced a battery replacement program for the iPhone which will cost US$85.95. Customers may want to look at both options carefully, understand what's covered, and weigh the relative advantages.

AppleCare for the iPhone is priced at US$69.00

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Dave said:

member since 11 Jun 2001 with 196 posts, TMO Staff, send him a message or view his profile

Tue Jul 24, 2007 4:02 pm

Still, what most cell phone users want is insurance, which from what I understand is not available for the iPhone. Is that still correct?

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Biff said:

member since 08 Apr 2004 with 1479 posts, unranked, send him a message or view his profile

Tue Jul 24, 2007 5:46 pm

Hmm... given the build quality of the iPhone and lack of moving parts, if it doesn't die in the first year, it seems VERY unlikely it would die in the 2nd (at least within circumstances covered by the warranty). I'm gonna have to pass on this

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gslusher said:

member since 13 Nov 2002 with 2001 posts, unranked, send him a message or view his profile

Tue Jul 24, 2007 8:12 pm

Quote
Dave wrote:
Still, what most cell phone users want is insurance, which from what I understand is not available for the iPhone. Is that still correct?

Insurance for what? Theft? That would be covered by your homeowner's or renter's insurance. If it's not already covered, you can probably get a rider that covers a cell phone. That insurance may also cover other losses--check with your insurance agent or company to see what is covered and what might be available. I bought a rider for my homeowner's policy (with USAA) that covers all my computer hardware AND software.

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Biff said:

member since 08 Apr 2004 with 1479 posts, unranked, send him a message or view his profile

Tue Jul 24, 2007 8:14 pm

Homeowner's insurance with less than a $600 deductable? Good luck with that!

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gslusher said:

member since 13 Nov 2002 with 2001 posts, unranked, send him a message or view his profile

Tue Jul 24, 2007 9:56 pm

Quote
Biff wrote:
Homeowner's insurance with less than a $600 deductable? Good luck with that!

1. My deductible is $500.

2. You usually can get lower deductibles if you're willing to pay for them.

3. I have a Personal Computer rider that covers all computer hardware and software with a $100 deductible. It does not cover PDAs or cell phones, but one can get insurance for those, as well.

On the other hand, there is evidence that cell phone insurance may not be all that useful. It might even be a ripoff.

If I recall correctly, Consumer Reports suggested getting insurance only for very expensive phones.

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A guest said: (hide)

Wed Jul 25, 2007 6:47 am

What is the no Connecticut thing????????? I don't have an iPhone yet, but plan on getting one in the next year.

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gslusher said:

member since 13 Nov 2002 with 2001 posts, unranked, send him a message or view his profile

Wed Jul 25, 2007 7:06 am

Quote
Anonymous wrote:
What is the no Connecticut thing????????? I don't have an iPhone yet, but plan on getting one in the next year.

The laws covering insurance and warranties vary from state to state. Companies may choose to not offer extended warranties or insurance in particular states or they may not be able to.

You could check with an attorney in your state to see what the likely reasons are.

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