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New Survey Reveals iPhone Likes and Dislikes

A survey by the ChangeWave Alliance has shown that early purchasers of the iPhone are more satisfied with their iPhone than any other phone ever surveyed by the group. What customers liked the most was the integration of the phone, iPod and browser in one unit. What they disliked the most was the speed of the AT&T EDGE network.

While the sample size was small, the population sampled was from ChangeWave Alliance members, and those members tend to be severe critics of new technologies that don't measure up. Seeking Alpha carried the story on the results Thursday.

The key finding was that 77 percent of iPhone purchaser said they were Very Satisfied with their cell phone. The next highest rating ever achieved was the RIM BlackBerry at 50 percent.

In the category of what customers liked best about their iPhone, the Integration of the phone, music, and broiwser function was cited by 66 percent, folowed by the touchscreen interface (45%), ease of use (22%), and the screen size (16%).

In the category of what customers liked least about their iPhone, the Speed of the EDGE network was first by 35 percent, followed by the inability to copy and paste (23%), no support for 3rd party software (23%) and absense of Java applications(19%).

The survey also asked the customers about the most desirable new feature. The response was, in order, voice recognition, personalizing features, and GPS. Eighty-nine percent of the customers said they would recommend the iPhone to a colleague.

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A guest said: (hide)

All of this is true, but I think probably the most annoying thing about the iPhone is that you can't receive phone calls while using the EDGE network. I have this great way to get maps, and browse the internet, etc., but if i need to answer a call, i have to stay off all of that...

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A guest said: (hide)

Guest wrote:
All of this is true, but I think probably the most annoying thing about the iPhone is that you can't receive phone calls while using the EDGE network. I have this great way to get maps, and browse the internet, etc., but if i need to answer a call, i have to stay off all of that...

Huh? I answer calls all the time while doing other things.

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A guest said: (hide)

Voice Dial!!!

The iPhone is unsave to use while driving until it has Voice Dialing!!! Next year it will be illegal in California until it DOES!!!

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Sir Harry Flashman said:

member since 08 Feb 2007 with 792 posts, unranked, send him a message or view his profile

Guest wrote:
Voice Dial!!!

The iPhone is unsave to use while driving until it has Voice Dialing!!! Next year it will be illegal in California until it DOES!!!

Yes, but from I understand it will be a $10 fine that does not go on your record. Not that I am condoning the practice of hands free celling while driving, but I would think that a law with more teeth would have more bite.

Anyway, my current cell phone does not have BlueTooth, and is getting long in the tooth that is has, so I will be replacing sometime soon. My current cell service contract expires in November, an iPhone for me may be in the offing.

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vasic said:

member since 09 Aug 2005 with 279 posts, unranked, send him a message or view his profile

Voice dialing and hands-free calling are two different things. Many states already require hands-free adapters (basically, headsets) while driving.

Voice dialing is something much more dificult to enforce. You may talk on your phone for 30 minutes while driving; dialing takes about 10 seconds. If the new California law prohibits finger dialing, it will be almost impossible for cops to actually catch you dialing a number on your cellphone. I must say, though, I feel much safer being able to voice-dial, and voice-answer calls on my current phone. I'm sure it can be a downloadable feature Apple could implement soon. If more states begin to pass laws such as this one, Apple will HAVE to do it anyway.

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