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Man Detained for Using iPhone on ATA Flight

A man was detained for using his iPhone, in "Airplane Mode," on an ATA flight to Hawaii, according to the Consumerist. In the air, there were some heated discussions with the flight attendants, but later, after the man was led off the plane and questioned, cooler heads prevailed, and he was set free.

A man, who identified himself as Casey described his ordeal.

"I recently was traveling to Hawaii on ATA airlines and took my iPhone along for the trip. During the first 2 hours of my 5 hour flight I was listening to music using the ipod function of my iPhone," 'Casey' began.

Later, he started watching a movie, in the iPhone's Airplane mode, when an ATA flight attendant ordered him to turn off the iPhone. After explaining the Airplane Mode to the flight attendant, the flight attendant was steadfast and again told Casey to turn the iPhone off.

"About 10 minutes later, the same guy comes back and waves his hand in front of my face, I pause the movie again, and look over at him," Casey wrote. "He says that I am not allowed to use a cell phone in flight and I am breaking FAA rules. Again I tell him I have the phone in airplane mode, and would be more than happy to show that to him. He didn't want to see it and said I am breaking FAA rules."

After some heated discussion, the head flight attendant handed the traveler a written notice of violation, checking the box "Talking on cell phone."

When the plane landed, the man was arrested. After some discussion, cooler heads prevailed and Casey was released.

"I have never been harassed by someone so much as that flight attendant. He was very rude to me the whole flight, lied about FAA rules, and changed his story to police 3 times. I took a Southwest flight later in the week, they have it clearly written in the inflight magazine that airplane mode is fine over 10,000 feet," Casey wrote.

Casey filed a complaint with ATA but has heard nothing so far.

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mahuti said:

member since 09 Jan 2003 with 377 posts, TMO Staff, send him a message or view his profile

Some might be fine... but I have little faith in the quality of flight attendants on your standard cross-country flight. At best they're annoying, at worst they're like the above, belligerent, rude, and on a power kick.

What can be done about it? Other than blithely sending letters, making ineffectual complaints, and refusing to fly... not much. Once you're up in the "friendly skies" those flight attendants get really overbearing with the safety stuff. The flipside is... some flyers are just so damned stupid that they ruin it for the rest of us, carrying chef knives on a plane, lighting a match to air out the lavatory, standing up and running down the isle before the plane has stopped, etc. I guess the thrust of my thesis here is that "humans are stupid and annoying." At least he didn't have to hear that flight attendant sing a song over the intercom after the plane landed. He probably would have been arrested for assault instead of just talking on a cell phone. Man I hate when they do that.

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A guest said: (hide)

This is why we need to listen to Ron Paul.

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jimothy said:

member since 04 Jun 2004 with 612 posts, unranked, send him a message or view his profile

Well, the guy's not as innocent as it might sound. Turns out, he was using a "jailbroken" iPhone to play MineSweeper.

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iVoid said:

member since 10 Jan 2007 with 65 posts, unranked, send him a message or view his profile

jimothy wrote:
Well, the guy's not as innocent as it might sound. Turns out, he was using a "jailbroken" iPhone to play MineSweeper.

So?

A jailbroken iPhone in Airplane mode is still safe and not transmitting radio from the Wifi/Bluetooth/Cell radios.

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A guest said: (hide)

The ATA Contract of Carriage does forbid the use of any cell phones in flight, even those operating in an airplane mode. The flight attendants unfortunately didn't cite this as the reason and decided to make up things as they went along.

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jimothy said:

member since 04 Jun 2004 with 612 posts, unranked, send him a message or view his profile

re: So?

It was a joke, though admittedly not a very good one, poking fun at airline paranoia. "Ooh! He's a 'hacker'! He must be dangerous!" "Yikes, there's bombs on his screen! He's going to detonate something with his iPhone!"

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geoduck said:

member since 30 Dec 2003 with 1922 posts, unranked, send him a message or view his profile

And everyone wonders why the airlines keep losing money. Their customers are treated worse than criminals by the TSA loosers at Security,(or as I have come to call them Barney Fife on steroids), then the airline itself treats the customers like cattle. And if you object they will try to have you charged with something nebulous like in this case (sence when can a flight attendant give you a written notice of violation. Were they deputized when I wasn't paying attention and now they can write tickets too?)or claim you were "interfering with the flight crew".

I used to fly a couple or three times per year. Now I don't unless it's to cross an ocean.

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A guest said: (hide)

Ironic that he had a good experience on Southwest. A Southwest flight attendant refused to let me use my Treo, even in airplane mode, because she "couldn't see if it was in airplane mode or not". This was some years ago, and I did complain. Perhaps that helped lead to the rules change.

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A guest said: (hide)

I've never understood why anyone would fly ATA anyhow. They have the most cramped planes and worst service of any of the major airlines. The slight dollar savings is simply not worth the extra pain they put you through.

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A guest said: (hide)

Regardless of whether the phone was in airplane mode or not, the passenger should have obeyed whatever the flight attendant's instruction was.

Flight attendants act in the interest of all passenger's safety. It is not their job to understand other technology. I would always prefer that they err on the side of caution.

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A guest said: (hide)

Guest wrote:
Regardless of whether the phone was in airplane mode or not, the passenger should have obeyed whatever the flight attendant's instruction was.

Flight attendants act in the interest of all passenger's safety. It is not their job to understand other technology. I would always prefer that they err on the side of caution.

What a wonderfully slippery slope... remove accountability entirely. Wrong is wrong, whether the fearmongerers and the laws they write reflect it. Yes, technically. In the moment. But the policy is flawed and deserves to be reviewed and changed. No different than a laptop.

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A guest said: (hide)

I sent the following to ATA's media relations dept:

I am getting ready to book a flight to Hawaii, and before I do, I would like a clarification on your usage policy with respect to electronic devices.

I recently read an article where a gentleman on an ATA flight was arrested for viewing a movie on his iPhone. In the article he says he explained that it was switched to airplane mode which shuts off all radio transmitters/receivers in the device rendering it virtually an iPod. The flight attendants would not accept his explanation and he was arrested upon arrival. As I understand it, all was okay in the end, but I would not have insisted my case and instead I would have resented the flight and vowed never to fly that airline again. That brings me to my question.

What is your official policy with respect to iPhone usage in airplane mode? If it is considered an acceptable device, is your staff aware of this policy, and is there a printed document that I could carry with me to support my claim of acceptable usage of the device during flight?

I certainly understand that iPhone is new and that it takes time for companies to understand and adapt policies to new devices with respect to acceptable usage. This is why I would appreciate having a document with me that verifies the company policy with respect to iPhone usage in airplane mode.

Thank you for your kind and quick response to this letter so I can book my flight.

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gslusher said:

member since 13 Nov 2002 with 2088 posts, unranked, send him a message or view his profile

geoduck wrote:
And everyone wonders why the airlines keep losing money. Their customers are treated worse than criminals by the TSA loosers at Security,(or as I have come to call them Barney Fife on steroids), then the airline itself treats the customers like cattle. And if you object they will try to have you charged with something nebulous like in this case (sence when can a flight attendant give you a written notice of violation. Were they deputized when I wasn't paying attention and now they can write tickets too?)or claim you were "interfering with the flight crew".

Interesting. I've never had a problem with the TSA people nor a flight attendant. Part of the reason, I would guess, is that I treat them all with respect, as I would expect them to treat me. I thank the TSA folks for doing their jobs, which must be rather boring. (I also show respect to plumbers, farriers, auto mechanics, store clerks, wait staff, etc., if they show respect for me.) I try not to judge other people by stereotypes associated with their line of work, gender, level of education, etc. (Lots of people apparently DO use stereotypes; I've been the target/victim of quite a bit of stereotyping, myself, especially before I retired.)

Frankly, the behavior of the passenger in the article seems a bit childish to me. ("I wanna lissen to my iPhone and you can't make me quit!") It would be understandable coming from a 4-year-old. He chose to ignore the flight attendant's request and got himself arrested. (That arrest may well stick on his record.) For what? To listen to music or watch a movie? If I'm going to be arrested, it's going to be over something much more important.

OTOH, the post just above this one, "I sent the following to ATA's media relations dept:" is very good. The Guest (he/she should register and log in, with such cogent remarks) is taking a sensible, adult approach.

I'm a very strong defender of civil rights and have been for several decades, probably before some of you were born. However, I don't see restricting the use of an iPhone, even in airplane mode, as impinging on my basic rights. To me, watching a movie or listening to music is not important enough to get in the face of the flight attendants. I've seen what they sometimes have to go through handling belligerent drunks. I also believe in the "Commons," the idea that we have some obligations as members of society. Sometimes, it may be better to accept a bit of inconvenience than fight a battle, especially one that I may well lose. (OTOH, I've stood up for other people's rights and my own in much more trying and important circumstances.)

There is a lot of much more important stuff that I do object to with respect to traveling, like profiling and "no fly" lists based upon name alone. (Anyone with nefarious intent could easily get a fake ID.) I've also spoken out against the NSA no-warrant wiretapping and much of the so-called "Patriot" Act. I've had my "patriotism" and "loyalty" questioned because I pointed out that some actions and policies seemed to violate the Bill of Rights and for other reasons, including opposing the invasion of Iraq from the start. (I usually have a good retort to such outpourings of bile--it's always good to know something about one's opponents before engaging in combat.)

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A guest said: (hide)

I don't fly very often, but the last time I did I observed a total braindeadness with the flight staff regarding the use of electronic devices. I had a photo- and a video camera, which turned out to be on the not-to-be-used list because they were "electronic devices". My PowerBook on the other hand was no problem at all, while everyone by now must know that most laptops come with WiFi and BT radios (I had these turned off, but was not checked for that). My cell phone was (in flight mode) in my pocket. As nobody saw it, it was therefore no problem.

Apart from all of this I think it is utterly rediculous to even suggest the possibility of interference in the plane's systems by whatever electronic consumer device transmitting whatever signal. Critical systems can, and must be designed to be impervious to any outside interference of this kind, period. If any vulnerable systems are on a plane, that plane should not be allowed to fly. Same thing goes for hospitals etc. btw.

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A guest said: (hide)

iVoid wrote:
jimothy wrote:
Well, the guy's not as innocent as it might sound. Turns out, he was using a "jailbroken" iPhone to play MineSweeper.

So?

A jailbroken iPhone in Airplane mode is still safe and not transmitting radio from the Wifi/Bluetooth/Cell radios.

That seems logical, but really, how could anybody know that?

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A guest said: (hide)

Guest wrote:

Apart from all of this I think it is utterly rediculous to even suggest the possibility of interference in the plane's systems by whatever electronic consumer device transmitting whatever signal. Critical systems can, and must be designed to be impervious to any outside interference of this kind, period. If any vulnerable systems are on a plane, that plane should not be allowed to fly. Same thing goes for hospitals etc. btw.

This has always been my argument. Imagine investing billions of dollars to build an airplane and it falls out of the sky because someone makes a phone call? I think not.

I just wish they would be honest and say " We would prefer you not to use your phone because quite frankly, a lot of people find it irritating to listen to other people on the phone when they are trying to a) Do their own work b) sleep c) relax for a change instead of working every waking moment d) read a book. Also you might find it more easy to listen to our directions in the case of a serious emergency. Please enjoy your flight"

Western democratic governments have set the example. Scare the people into following instructions.

The same applies to using phones while filling your car with petrol. Can anyone correct me, but I don't think there have been any 100% proven cases of cell phones igniting fuel vapour at a service station. But it would pay to concentrate on what you are doing at the time

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Sir Harry Flashman said:

member since 08 Feb 2007 with 792 posts, unranked, send him a message or view his profile

Anonymous wrote:
Guest wrote:

Apart from all of this I think it is utterly rediculous to even suggest the possibility of interference in the plane's systems by whatever electronic consumer device transmitting whatever signal. Critical systems can, and must be designed to be impervious to any outside interference of this kind, period. If any vulnerable systems are on a plane, that plane should not be allowed to fly. Same thing goes for hospitals etc. btw.

snip

The same applies to using phones while filling your car with petrol. Can anyone correct me, but I don't think there have been any 100% proven cases of cell phones igniting fuel vapour at a service station. But it would pay to concentrate on what you are doing at the time

I don't think that there has ever been a documented case of a cell phone, Walkman, iPod, PDA or whatever in flight has brought down an airplane, or even caused problems. If this was a real concern then we wouldn't be allowed to bring the devices into the cabin or even in checked luggage. Consider this; a terrorist gets on a flight and surreptitiously turns on his Nano which caused the airplane to crash. Or a different scenario where an iPod in checked luggage is set to wake at a time when the airplane is expected to be at 30,000 feet. Yes, it is probably something where they don't want a racket in the cabin with all sorts of noise making devices, including sound leaking from earbuds or someone watching porn where other passengers can see it.

As to cell phone use while refueling vehicles. MythBusters did a show on that subject and could not get an explosion to occur. The fire department was standing by and they said it was because cell phones do not have open sparks. A bigger, and documented problem (with surveillance video), is static electric charge built up as people get in and out of autos while waiting for the tank to fill. If they don't grounding themselves before removing the nozzle there could be a spark; even then there must be the correct fuel vapor and air combination.

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Intruder said:

member since 07 Jul 2004 with 3149 posts, TMO Mac Specialist, send him a message or view his profile

Why can't you use a cellphone or other transmitting device on an airplane?

Because they haven't all been tested to ensure that there is no interaction between the cellphone and any of the aircraft's systems. Different transmitters from different manufacturers are of different quality. Their notch filters may or may not be the same, in which case there can be frequencies being transmitted that are not right on the cell frequency (essentially harmonics). Those harmonics could, potentially, fall on a frequency used by a navigation or communication instrument. The work and expense involved to test every model out there (past and present) is cost-prohibitive. It is easier to just rule that you can't use them at all in flight until such time as there is enough data (actual measured data, not anecdotal) to show that there is no effect. Same reasoning for using them whilst fueling a car. Witness the man who's iPod allegedly caught fire in his pocket. iPods don't spark, but here is one that apparently did. If that had happened while standing next to his car refueling, more than his iPod would have burned up.

As for static electricity setting off a car, that actually happened to a co-worker of mine. Story came directly from them, not second-hand (not a "friend of a friend" story). Fortunately they got to the fuel shutoff quickly and the fire put out. No injuries.

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A guest said: (hide)

I think the problem here is the flight attendant making up rules as he goes, saying things like

1. You are not allowed to talk on cell phones (he wasn't talking on the phone but using it to watch movies)

2. Issuing unwarranted threats like "you are going to jail" -- he is a flight attendent, not a person who determines if somebody goes to jail such as a lawyer, judge or jury.

3. Refusing to listen to the passenger's explanation regarding the iphone

4. Causing undue distress to the passenger.

Casey, if you are reading this, you should follow this case up with a formal complaint against ATA, and possible legal action.

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gslusher said:

member since 13 Nov 2002 with 2088 posts, unranked, send him a message or view his profile

Anonymous wrote:
I think the problem here is the flight attendant making up rules as he goes, saying things like

1. You are not allowed to talk on cell phones (he wasn't talking on the phone but using it to watch movies)

2. Issuing unwarranted threats like "you are going to jail" -- he is a flight attendent, not a person who determines if somebody goes to jail such as a lawyer, judge or jury.

3. Refusing to listen to the passenger's explanation regarding the iphone

4. Causing undue distress to the passenger.

Casey, if you are reading this, you should follow this case up with a formal complaint against ATA, and possible legal action.

1. That is apparently a rule by the FCC. How did the attendant know that the iPhone was not transmitting?

2. One can "go to jail" without a judge, jury, etc. Being arrested can result in one being put in jail until one is arraigned and is granted and posts bail. The aircraft captain may be authorized to enforce federal law on board; if so, the attendant could have been acting on the captain's behalf.

3. The attendant apparently did "listen to" the passenger, but did not accept the explanation. Why should he/she believe the passenger?

Could you have provided documentary proof that an iPhone in "airplane" mode does not transmit any signals?

4. The passenger could have avoided all "undue distress" by not acting like a selfish child and putting his iPhone away. It was primarily his own intransigence and arrogance that got him into trouble. Given the current climate of paranoia about airline passengers (fueled by the FUD managers in the Administration, who use it as a way to distract attention from what they're really doing and not doing), the passenger perhaps should count himself lucky that he didn't end up in jail without bail.

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Sir Harry Flashman said:

member since 08 Feb 2007 with 792 posts, unranked, send him a message or view his profile

gslusher wrote:
4. The passenger could have avoided all "undue distress" by not acting like a selfish child and putting his iPhone away. It was primarily his own intransigence and arrogance that got him into trouble. Given the current climate of paranoia about airline passengers (fueled by the FUD managers in the Administration, who use it as a way to distract attention from what they're really doing and not doing), the passenger perhaps should count himself lucky that he didn't end up in jail without bail.

Well that says it all. As safe as it is, flying is still dangerous and passengers do need to help keep it that way. We passengers need to stay between the lines, don't talk out of turn, don't fidget, and be courteous of others. That being said the airlines need to their part to keep the kids in line; More leg room, more elbow room, more fresh air, better trained staff, and no BS delays on the tarmac.

It might help if the airlines did away with calling them "Flight Attendants" which implies that they are there to serve passengers like spoiled patrons at a posh resort. Instead call them "Flight Crew Members" and dress them in an a uniform that has some authority in its look.

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Intruder said:

member since 07 Jul 2004 with 3149 posts, TMO Mac Specialist, send him a message or view his profile

They are actually referred to as "cabin crew". Per the FARs, their primary responsibility is safety of the passengers and aircraft. How many there are is based on the seating capacity of the aircraft. That they provide any service at all is a determination made by the airline, not by any regulation that requires their presence.

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