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iPhone is Ready for Enterprise, but Maybe not Vice Versa

Apple has geared up and made the iPhone enterprise ready. However, the question remains as to whether the enterprise is ready for the iPhone, according to the FierceCIO/Tech Watch on Friday. The iPhone has the reputation as able to be used for extraneous fun tasks, has the stigma of being a consumer item and will have to demonstrate a compelling ROI.

"I don't think that anyone expected Apple to get so serious about enterprise users so quickly. However, the motivation is clear. The company aims to sell 10 million iPhones in 2008 and with consumer momentum slowing, they're going to have to court the biggest smartphone buyers: businesses," wrote Mehan Jayasuriya.

Of course, Apple has done its homework. Just about everything a business could want is going to be in the iPhone for the enterprise. That checks the CIO's boxes, but there are still political concerns that may have to be addressed. "The iPhone is expensive, has the potential to be used for non-work-related tasks (YouTube! iPod!) and worst of all, has the attached stigma of being a consumer device," the editor noted. [Apple may develop a way to lock down certain "undesireable" functions in enterprise iPhone.]

Mr. Jayasuriya also took note of the last refuge of the people who still want to argue against the iPhone. Apple and AT&T will have to make a strong business case to their customers that makes for a quantitative return on investment (ROI). That's because businesses don't buy mobile phones based on the enthusiasm for the technology and Apple, they buy based on colder, harsher business metrics, an area where Apple often doesn't like to go.

Killer apps will also make the case. "Maybe the device's Salesforce.com app will increase the sales team's productivity," the author concluded. "Maybe a native AIM app will allow execs to stay in touch while traveling. Or maybe the device's support for Office file formats will mean that you're never stuck without a critical Powerpoint presentation again."

In any case, the crusade has just begun. Apple has the business essential technology brewing. Now the challenge will be dealing with businesses in a way that they never have with the Macintosh.

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Bosco said:

member since 03 Jun 2002 with 1002 posts, unranked, send him a message or view his profile

Safari already allows sales people to access and organize their amateur porn collection. What more do these people need?

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A guest said: (hide)

"has the potential to be used for non-work-related tasks (YouTube! iPod!)"

OK, then you should also be concerned about how to address the half hour my boss and a coworker spent loading and playing DOOM on their BBs this afternoon!

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A guest said: (hide)

Think outside the box!

The key as in similar situations related to enterprise IT acceptance of Apple products is the inability to see beyond one nose. Fortunately I work in one of the 2 companies cited in one of the NYT articles about adopting the iPhone. Apple products are actually going to replace other vendors offering in all areas of IT from cell phones to laptops etc.

Perhaps is not by accident that it is us to go first in such direction. Many reasons really, but one I prefer to attach preeminence to is that to outperform competitors, as we seem to be able to do, one has to step out of the mold, leave the beaten track and test if more rewarding venues are available. I honestly do no think it is hard to see that against the initial higher hardware cost an iPhone and a BB have no significant differences (sae the iPhone inherent upgrade path will produce longevity in the effective usage lifecycle and lead to savings). It will not the answer for but watch us rock on!

One last brief comment in regard to the misuse of such device. An individual bent on prioritizing his/her workday in the pursuit of gaming etc. would do so irrelevant of being given or not an iPhone and viceversa a capabe individual that pursue with genuine interest and dedication his wrok will use it to the fullest of its productivity potential. So in summary get rid of the worker that prioritize around his past time activities when should be at work, no need for sacrificing by giving away a nice and highly functional hardware piece.

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