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Focus on iPhone 3G Problems Returns to Apple
Tuesday, September 23rd, 2008 at 4:00 PM - by John Martellaro
Connectivity problems with the iPhone 3G are likely related to the iPhone itself, not the wireless carrier, according to Ben Charny with Dow Jones on Tuesday. Initially, the blame was cast on AT&T with a possibly overloaded network, but a blog entry from Deutsche Telekom suggests that the problem is with the iPhone itself.
Dow Jones reported that on September 6, Deutsche Telekom noted in a blog that it had asked Apple to address problems with the iPhone that were causing its customers to complain.
The DJ story also cited Richard Windsor, an analyst with Nomura Securities who was reported to have developed a sound track record analyzing problems with the iPhone. Mr. Windsor claimed that Apples software puts a load on the Infineon 3G chip that it cant handle. "The device is at fault," Mr. Windsor said.
One of Apples and AT&Ts competitors, Verizon has been aggressive in pointing out the problem and several lawsuits against Apple and AT&T have been filed.
A recent, major software upgrade for the iPhone, version 2.1, appeared to fix many of the issues, but Mr. Windsor believes that Apple wont be able to fix all problems in software.
The blame for the iPhone 3Gs problems has cycled around from the Infineon chip itself to AT&T to Apples software. Where the buck will stop for problems in this complex device remains as yet unknown.
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