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News
iPhone Owner Calls for Lawsuit In Apple’s Forums
Sunday, September 30th, 2007 at 4:00 PM - by Jeff Gamet
Many iPhone owners are hopping mad over Apple’s 1.1.1 update that adds new features including iTunes Wi-Fi Music Store access. One user has even gone so far as to call for a lawsuit against the company -- right on Apple’s own forums, according to InformationWeek.
Apple online forum member myndex posted a topic on Saturday, September 29 looking for people that might be interested in a class action suit relating to the most recent iPhone update that can leave unlocked units inoperable and disables any third party applications users may have installed.
The post was later removed from the forums. It said in part "To: iPhone Owners denied warranty service. Seeking respondents for possible class action lawsuit against Apple Inc. relating to refusal to service iPhones and related accessories under warranty...There are three potential classes in this case: 1) Persons who own an iPhone and used software to access the available flash drive space on the iPhone [iPhoneDrive]; 2) Persons who installed 3rd party software on the iPhone for the purpose of expanding its functionality; 3) Persons who unlocked their iPhone to allow for its use on networks other than AT&T."
iPhone owners that unlocked their combination iPod and smart phone so that they would not be tied to AT&T found that after they applied the iPhone 1.1.1 update, their handheld no longer worked. Prior to the release of the update, Apple warned customers that unlock hacks caused damage that would prevent the phones from functioning after the update. Some users, however, are speculating that Apple intentionally "bricked" their iPhones with the update.
Apple also warned customers that unlocking their iPhone would void the warranty, as would adding unauthorized third party applications.
While a possible lawsuit over Apple’s warranty stance on unlocking the iPhone or adding unauthorized applications may or may not hold up in court, Apple should still take heed. Customers are unhappy, and that could potentially hurt iPhone sales.
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